Hurley Roberts Service Company: Authorized Citizen Factory Service Center

Hurley Roberts Service Company has been the trusted Authorized Citizen Factory Service Center in Norcross since 1983. As a family-owned and operated business, they specialize exclusively in Citizen Watch repairs and maintenance, including the full range of Eco-Drive watches. Whether your timepiece needs a simple battery replacement or comprehensive restoration work, their factory-authorized technicians deliver precision service backed by warranty on all repairs. The company is listed directly in Citizen Watch warranty documentation, making them the official service destination for Citizen owners in the area. Their reputation speaks through customer testimonials highlighting exceptional craftsmanship—transforming vintage and well-worn watches into like-new condition, addressing everything from scratches and gouges to mechanical overhauls. With a BBB A+ rating, Hurley Roberts combines decades of expertise with genuine commitment to customer satisfaction. They offer convenient options including mail-in service with shipping labels and genuine Citizen replacement bands. The workshop atmosphere reflects their professional dedication to watch repair as a craft, where attention to detail and quality workmanship are non-negotiable. Perfect for Citizen watch owners seeking authorized factory service from technicians who understand these precision instruments intimately.